Terms and conditions of sale

Terms and conditions of sale

Terms and Conditions of Sale – 3D Icon'z

Last updated: (insert date)

These Terms and Conditions of Sale (“Terms”) apply to all orders placed on the online store 3D Icon'z, operating from Santa Ana, California, USA. By placing an order, you agree to these Terms without limitation.

1. Company Information

3D Icon'z
Santa Ana, California, USA
Email: Iconz3d@outlook.com

2. Products

We make every effort to ensure that the products displayed on our website are described and presented as accurately as possible.
However:

  • Colors and details may vary depending on screen settings.

  • All 3D models, accessories, and items are produced based on the specifications listed on the product page.

All products are subject to availability.

3. Orders

By placing an order, you agree to:

  • Provide accurate, complete, and up-to-date information

  • Be legally authorized to use the chosen payment method

We reserve the right to refuse or cancel any order in cases including:

  • Fraud suspicion

  • Incorrect or incomplete information

  • Product unavailability

You will receive an email confirmation once your order is accepted.

4. Prices

All prices displayed on our website are shown in USD unless otherwise stated.

Prices may change at any time but will always be honored for orders already placed.
Shipping fees, taxes, and duties (when applicable) are added at checkout.

5. Payment

We accept the payment methods offered on Shopify, including:

  • Credit and debit cards

  • PayPal

  • Shopify Payments

  • Other available payment gateways

All payments are processed securely. We do not have direct access to your full payment information.

6. Shipping and Delivery

Shipping times and costs are displayed at checkout.

Please note:

  • Delivery times are estimates and may vary due to carrier delays.

  • We are not responsible for delays caused by customs, weather, or carrier issues.

  • Once the order is shipped, tracking information will be provided when available.

The customer is responsible for providing an accurate shipping address.

7. Returns, Refunds & Exchanges

Our return and refund policy is detailed in our Refund Policy page.

In general:

  • Items must be returned unused, in original condition and packaging

  • Personalized or custom-made items may not be eligible for return

  • Shipping fees for returns are the responsibility of the customer unless the item is defective

8. Custom Products

Some items (such as personalized 3D designs) are custom-made.
For these products:

  • Production times may vary

  • All sales are final unless the item is defective or damaged

  • The customer must provide accurate customization details

9. Liability

3D Icon'z cannot be held liable for:

  • Improper use of products

  • Delays due to carriers or external factors

  • Damages occurring after delivery

Our total liability is limited to the amount paid for the order.

10. Intellectual Property

All content on the website, including images, logos, designs, descriptions, and 3D models, is the property of 3D Icon'z and is protected by intellectual property laws.
Any reproduction or distribution without permission is prohibited.

11. Personal Data

The collection and use of your personal data are governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any dispute will be resolved in courts located in Orange County, California.

13. Changes to the Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated “Last updated” date.

14. Contact Us

For questions regarding these Terms, you can contact us at:

Email: Iconz3d@outlook.com
3D Icon'z
Santa Ana, California, USA